Service terms

Standalone build and handover

Choose this service when you want us to build your website and have you or your provider operate it. We quote the complete project separately from our managed packages. No monthly care commitment or later buyout applies.

The standard payment schedule is 50% before work begins and 50% after approval, before final handover. Your written scope names the receiving host, installation work, exact deliverables, provider costs, and correction period.

After full payment and handover, you receive the agreed custom design and site specific deliverables, plus a continuing license to use, host, and modify the reusable code included for that website. We retain our shared foundations and internal platform. Third party materials remain subject to their own licenses.

You or your provider handle hosting, security, backups, updates, renewals, and ongoing support after delivery. Any later work needs a separate agreement. The six month care commitment and buyout schedule below apply to managed websites only.

Your written agreement comes first

These are the standard terms for new website proposals from Web in Reach LLC, starting September 28, 2026. Your signed proposal and service agreement confirm the exact work, fees, dates, responsibilities, and any agreed differences. These terms do not change an existing client agreement.

Sending an inquiry, completing a questionnaire, or opening an account does not sign a service agreement. We confirm your agreement before beginning paid work. A light refresh or work on an existing client owned website has its own written scope; it does not transfer ownership of that existing website to us.

Build fees and payment

Our standard build payment schedule is 50% before work begins and 50% after approval, before launch. Build fees cover the design and creation work. For a managed website, paying the build fee does not by itself purchase the independent hosting rights described in the buyout section below.

Public prices are starting estimates in US dollars. We confirm the final build price, any discount, care fee, taxes where applicable, and outside costs before you commit. Extra pages, writing, features, and provider fees require an agreed scope. We do not treat an extra request as permission to charge you.

Your proposal lists pages, features, content responsibilities, revision rounds, and the expected timetable. A revision round is one collected list of changes within that scope. Corrections needed to deliver the agreed work do not use up a round. Delayed content, feedback, or changed scope can change the schedule.

Monthly care and the initial term

New managed websites include an initial six month care commitment beginning at launch. Care is billed monthly in advance at the agreed rate. After the initial term, care continues monthly until canceled for the end of a paid billing period.

The first six months are a service commitment. An earlier request to stop must be addressed under your written agreement; stopping automatic payments does not itself settle that commitment. We confirm any remaining obligations with you rather than automatically adding a buyout charge.

Your proposal states support hours, response expectations, content request limits, hosting limits, and the backup and recovery arrangements for your site. Care covers the agreed upkeep and small changes to existing content. New pages, redesigns, substantial writing, and new features are separate work.

Website Care does not include ongoing SEO. SEO and AEO subscriptions have a separate agreed scope. Rankings, traffic, sales and AI citations are not guaranteed. Existing signed agreements keep their agreed terms.

Your content and our website foundation

You retain your rights in the content, branding, and domain you supply. You give us permission to use those materials to deliver your project, and you confirm you have the necessary rights and approvals.

During managed service, you may use the finished website on our agreed hosting. We retain our reusable website foundations, tools, and shared code. The website buyout transfers the agreed custom design and site specific deliverables, plus a continuing license to the reusable code needed to run and modify that delivered website.

A buyout does not transfer our internal business platform, other clients’ work, our exclusive ownership of shared foundations, or licenses that a third party does not permit us to transfer. We identify any separate accounts or replacement subscriptions in the handover plan before payment.

An optional buyout that reduces over time

A buyout is available after six completed, paid months of care. The fee is calculated from the final agreed build price after any discount, excluding taxes, monthly care, and separately quoted later work. We confirm completed service months and the exact amount in writing before issuing a buyout payment request. Paying for future months in advance does not advance the schedule.

At 24 completed, paid months, the buyout fee is zero. Ownership does not transfer automatically on that date: request a handover so we can confirm the deliverables, account access, and service end date. Agreed unpaid work or care remains separate from the buyout fee.

What happens after a buyout

Standard handover includes the finished site files and code, client supplied content we hold, a list of required services, and the agreed transfer information. We exclude private platform credentials, other clients’ data, and provider licenses that cannot be transferred.

You or your new provider arrange suitable hosting and any required subscriptions. Installation on another provider, rebuilding integrations, and additional migration work are separately quoted and optional. We agree on the handover date before ending service.

After handover, we no longer host, manage, maintain, secure, back up, update, or monitor the bought out website. Ongoing support ends, and we stop recurring care billing on the agreed service end date. Your receiving provider takes over those responsibilities.

Cancellation, changes, and account closure

After the initial term, you may end care without buying out the website. In that case the managed website goes offline at the agreed service end date. You retain your supplied content and domain, but do not receive rights to continue running our finished managed website elsewhere without the agreed buyout.

Contact us before your next renewal to arrange the end date and any handover. Canceling a Stripe subscription stops its scheduled renewal; it does not by itself transfer a website, settle a separate agreement balance, or complete the hosting handover.

Before work begins, your agreement also states how unfinished work, cancellation during a build, refunds, overdue payments, and any service suspension are handled. We review those situations against the agreed scope and work completed. Removing portal access does not erase billing history or automatically delete retained project files. See our privacy notice.

Using our website and client portal

Keep your account access private and use only the projects you are authorized to access. Do not upload unlawful material or attempt to access another client’s information. Report an access problem to our team.

Example websites contain clearly labeled fictional businesses and simulated features. Your agreement identifies the real features and connections included in your own project. Outside platforms control their own availability, fees, and terms.