Privacy notice

Information we handle

When you contact us, we collect the details you provide, such as your name, email address, business, website, project goals, budget preferences, and message.

Client accounts also hold project questionnaires, uploaded content, feedback, approvals, service requests, account access records, and billing history. Hosting and service providers may process technical information such as IP addresses, browser details, request times, and security logs to operate their services.

Please do not submit passwords, payment card numbers, government identifiers, medical records, or other sensitive personal information through our forms or project uploads. Use the provider’s secure account invitation or payment process where appropriate.

Why we use it

We use information to respond to inquiries, prepare proposals, manage accounts, build and maintain websites, communicate about agreed work, process payments, report website performance, prevent abuse, and maintain business records.

Our staff and authorized collaborators receive access appropriate to the work they perform. Project information is not intended for public display unless it is content approved for publication.

Services that help us operate

We use service providers to operate the website and deliver our work. Relevant information is processed by:

• Sites hosting and Cloudflare for website delivery and infrastructure.
• Supabase for account sign in, business records, and private project files.
• Resend for inquiry confirmations and account or project access emails.
• Stripe for checkout, subscriptions, invoices, and payment management. Payment details are entered on Stripe’s hosted pages. Our application keeps payment references and status information, not full card numbers.
• Google Analytics and Search Console when authorized client properties are connected for reporting.

These providers may process information in countries other than your own and under their own privacy terms. We may also disclose relevant information when required by law, to respond to lawful requests, or to protect accounts and services.

Cookies and external content

We use cookies for sign in, account setup, and security. Blocking these cookies can prevent account features from working. Optional Google Analytics cookies are separate. We load Google Analytics on selected public marketing pages only after you choose Allow analytics. Declining leaves the website fully available and sends no analytics data to Google.

If you allow analytics, Google receives a cookie identifier, visits to those public pages, and technical browser and device information. Google also processes the network information needed to receive these requests. We send fixed page addresses and titles, without query parameters or referring addresses. We do not send names, email addresses, form answers, or account information. We exclude account access, recovery, private workspaces, demo websites, and pages with query strings or fragments. Advertising features and automatic form tracking are off.

Use Analytics settings below to change your decision. We remember your choice for up to 180 days. Withdrawing stops future analytics collection and removes this site's analytics cookies; it does not erase previously collected reports. You can also clear your browser storage. Learn more about how Google uses information from websites that use its services.

Some example website photos load from Unsplash. Loading those images sends the ordinary request information to that provider. Links to outside websites, Stripe checkout, and other provider pages are covered by those providers’ own practices.

Connected client website reports use aggregate counts such as visits, completed inquiry events, and Google search clicks. The reporting feature does not import individual visitor browsing histories. Tracking on each client’s own website is configured separately and requires its own appropriate notice.

Keeping and removing information

We retain information for providing services, maintaining account and payment history, resolving disputes, and meeting applicable obligations. The period depends on the type of information and its purpose.

Closing a project or moving it to our internal Trash does not automatically erase its records or files. Contact us to request a review of information we hold, a correction, or deletion. We may need to verify your identity and retain some records for ongoing obligations or legitimate recordkeeping. We will explain any limits that apply to your request.

Your choices and questions

You can choose what project information to provide, request corrections, and ask us to review account access or connected reporting permissions. Some information is necessary to provide the service you request. Privacy rights depend on where you live; contact us to make a request.

Our service is intended for business clients, not children. If a child’s information has been submitted, please contact us so we can review and address it.

We use access controls and other safeguards appropriate to our service, but no online system can guarantee complete security. We update this notice when our practices change and show the revision date above.